VOIspeed Case Studies

VoiceAbility is a new charity providing advocacy services to those with learning difficulties and mental health problems, a merger of two organisations: Advocacy Partners and Speaking Up. The founding charities used VOIspeed and CISCO respectively and so with the merger they decided to expand one system over their 20 office / 120 telephone extension network. VoiceAbility favoured VOIspeed for the cost benefits and flexibility of the IP PBX over their CISCO system which relied on ISDN, VPNs, and costly maintenance... Read More

Knowledge to Action (K2A) was the first investment training company to offer trader coaching in the UK to the professional and private investment community. Thanks to VOIspeed they have made significant savings in call routing and initial investment over other telephony alternatives. They have grown to over 100 users with traffic of thousands of calls per day... Read More

When Currency Solutions began in 2004, this company specialising in foreign exchange opted to buy VOIspeed from reseller Techbeyond. Since then the company have expanded significantly, using VOIspeed in their offices in London and Cyprus. Currency Solutions and Techbeyond describe their success with VOIspeed in this case study... Read More

VOIspeed telephone system is the preferred solution by many travel agencies and tour operators because of its unique benefits:
- Low maintenance costs
- Extremely competitive call tariffs
- Remote working. Great for home workers and companies with overseas operations with full range of UK and international phone numbers
- Free phone calls and instant messaging between remote offices
- Flexibility to increase or reduce the number of users based on market demand
- Integrated with travel agency back office software platforms Read More

Gannons Solicitors, established in 2003 is a vibrant, busy law firm specialising in the areas of law such as company and commercial law, employment, litigation and equity incentives. VOIspeed, through their GOLD partner Venus Communication, delivered a flexible and reliable solution. The system fully met the strict quality requirements that the lawyers and their clients demanded... Read More

Avery Emerson is a modern growing practice of solicitors based in Essex with a client base across the UK. Their solicitors deal with everything from litigation to employment law. This law firm has benefited from the significant cost savings offered by VOIspeed together with the increased flexibility and efficiency the system brings to their business operations. Avery Emerson use VOIspeed software, and in this case study they highlight the VOIspeed features they use most, and also their choices of VOIspeed hardware... Read More

Hanburys is a general practice accountancy firm based in St. Albans that required a flexible system to cope with their expanding team and office alterations. Tush Desai (Principal Director) provided an immediate appraisal of the VOIspeed system installation: “The phones are easy to use, installation is painless and there is no downtime. Furthermore, there has been good customer care since the installation with bespoke training and amendments to phone system settings when our company expanded recently”... Read More

Our GOLD partner SISECO installed VOIspeed integrated with their own CRM software (b.com) at this 300+ user call centre in Italy. NETSI has seen its business thrive thanks to features such as predictive dialling and automated IVR capabilities; functionalities that have improved dramatically the efficiency of their call centre operations... Read More

Overland Associates provide an intelligent internet based directory and an appointment making service for a wide range of businesses from physiotherapists to plumbers. They installed VOIspeed on their server in Manchester connecting from their Malta call-centre. VOIspeed is helping them reduce their call costs whilst retaining a local UK feel by using UK phone numbers. Additional benefits they value are remote working and using VOIspeed internal messaging service... Read More

Alpha Micro, a reseller and distributor of electronic components globally, has a head office in Hampshire, with satellite offices around the world. VOIspeed enabled the company the flexibility of linking up these office locations and remote workers. Alpha Micro also enjoy the further flexibility of running VOIspeed on their Smartphones! Read More

Established in 1976, RAT Music Stands has been producing high quality music stands. The solution provided by VOIspeed helped the business connect its remote sites in London and US linking together the head office with the warehouse... Read More

Alphalogix have integrated VOIspeed with a range of SAGE software products, providing additional benefits to their clients, including Solder Connection. In this case study, Managing Directors of both companies describe their use of VOIspeed, its benefits and how VOIspeed fits into the wider picture: impressing customers and suppliers, adding value and expanding overseas... Read More